Compliance Tools

It’s crazy out there. In today’s world, it’s vital to make sure your company is utilizing either DNC-scrubbed lists or a Do Not Call list scrubber in order to stay compliant with the telemarketing sales rule. Contact centers are a great way to generate business, and Telesero helps in this regard. We want you to feel secure in everything you do at your contact center.

DNC Scrubbing and
Compliance

Companies that use phone calls or text messages to promote their goods or services face an array of regulatory challenges. Failure to comply can be a costly mistake.

Telesero has direct access to the Federal DNC updated real-time to ensure your business stays compliant.

All calls are scrubbed real-time to ensure there are no issues and no mistakes ever get by.

TCPA Compliant
Real-Time Scrub

Scrub your lists against all phone numbers ever involved in DNC or TCPA. This is one of the most effective DNC/TCPA safeguards and will help your company stay compliant when calling potential customers.

Today, a good TCPA previous litigation call list includes every landline, VoIP and cell number associated with each case, and we can help implement a Real-Time scrub to block any calls to these numbers.

 

TELESERO COMPLIANCE
CLOUD TECHNOLOGY

Real-Time CELL/MOBILE Filter

Telesero identifies Cell and Mobile phones and filters them out from Broadcast Dialing = Compliant, Risk-Free Dialing.

Real-Time CELL/MOBILE Filter

Real-time access to the Federal Do-Not-Call Database. This is updated Daily to ensure your business remains compliant as this list changes.

 

Real-Time VOIP Phone Filter

Currently, broadcasting VOIP phones are ‘gray area’ according to the FCC. Due to these possible changes, we offer this as an optional service for clients that would like to take extra precaution.

 

Litigation and High-Risk Scrub

Telesero has amassed over 3 million phone numbers of individuals that have been involved lawsuits/sued Call Centers for TCPA violations. We update this daily from over 100 Litigator Sources across the United States and Canada.

 

Broadcast Recording
Requirements for Compliance

Outbound Broadcast Recordings must contain a Toll-Free number that the customer can call back and Opt-Out of future calls.

Business name must be identified within first 10 seconds of the recording/message.

 

 

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