Solutions

We get it. You want a simple solution that works and help to be there when you need it. We also know that it takes several parts to make a great contact center, and our solution is solely designed to make your job run simply, smart and efficient. And to top it off, we always offer friendly support to back you up everyday.

Telephony & Dialing

Telesero call center software enables agents to be more effective when handling customer interactions – deliver a better service experience or sell more. Smart Dialers give agents more time with live prospects. Intelligent Omnichannel Routing connects customers to the right agent. On-Screen Customer Info puts information at the agent’s fingertips to personalize service. And everything is automatically logged to your CRM.

Workforce Management

We understand that no two businesses are the same. Taking the time to get to know your business, we understand the inner workings and daily, repeatable processes. We help you automate, streamline and make your overall daily needs more efficient and more reliable. Reducing human error and giving your workforce the freedom to do what they are there to do; serve your clients and grow your business – not manage the day-to-day technical needs.

Compliance Tools

It’s crazy out there. In today’s world, it’s vital to make sure your company is utilizing either DNC-scrubbed lists or a Do Not Call list scrubber in order to stay compliant with the telemarketing sales rule. Contact centers are a great way to generate business, and Telesero helps in this regard. We want you to feel secure in everything you do at your contact center.

Telemedicine

Telesero provides the tools and resources to securely service your patients and members from anywhere in the world. In today’s environment it is more important than ever for your patients to have access to your services regardless of the outside circumstances. Safely facilitate visits and appointments without sacrificing the security and privacy of your practice

Start Your
Free Trial Now

2020 Telesero. All rights reserved.

The simple, smart & efficient
contact center solution

Thank You For Submission

One of our Client Advisors will contact you soon!