Make Every
Connection
Count

The simple, smart & efficient contact center solution

2,500+ call centers and phone systems powered by Telesero and counting

Consistently deliver extraordinary customer experiences

Telesero offers inbound, outbound and blended contact center offerings, enabling your company to choose the right solution to meet your business requirements.

Simply put, we
make it simple.

We get it. You want a simple solution that works and help to be there when you need it. We also know that it takes several parts to make a great contact center, and our solution is solely designed to make your job run simply, smart and efficient. And to top it off, we always offer friendly support to back you up everyday.

 

Featuring ways to
make your job easier

Our all-in-one solution is packed with goodies to make sure managers and
agents have all the tools they need to get the job done right. Everything you need, nothing you don’t.

REAL-TIME ANALYTICS REPORTING

Understand what is working and what is not so you can make adjustments on the fly & maximize success. Schedule reports & receive them when you need them.

PROCESS AUTOMATION

We take the time to get to know you and your business & help automate your daily processes.

PROACTIVE MANAGEMENT TOOLS

Proactively manage your team & fix issues before they happen with threshold-based notifications, dialing automation & rule-based settings.

INDUSTRY-LEADING CALL ROUTING

We provide Tier 1 routes which allow for crystal clear calling. Unlimited channels allow you the capacity to reach as many customers as you desire.

Clients Comments

What our customers say about us

The Best Call Center
Software Ever

Telesero Call Center Software Features

Outbound

Predictive, Progressive, Power, & Preview Dialers

Campaign & List Management

Local Number Options

DNC Compliance

Web Callback

Inbound

Omnichannel ACD

Voice-enabled IVR

CTI Screen Pop

Post-call Surveys

Skills-based Routing

Common Platform

Agent Scripting

Voicemail

Call Conferencing

Toll-Free Numbers

Common Platform

Call Recording

Historical Reporting

Real-Time Reporting

Cloud APIs

Data Import

Hundreds of Successful CRM Integrations

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Real support when you really, really need it

Honestly, support is a sore subject for other companies, but not us. We brag about our long-term, dedicated and unique support. We know that down-time is a big problem and we aim to be ready to solve any issue on the spot. We hang our hat on knowing that we offer the best support in the industry.

 

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The simple, smart & efficient
contact center solution

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